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Quality management and accounting in service industries : a new model of qual…
The process of globalisation in world markets and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calcula…
- Edition
- edision 3
- ISBN/ISSN
- 9781000610833
- Collation
- -
- Series Title
- -
- Call Number
- 354.68. QUA p
The lecturer's guide to quality and standards in colleges and universities
A follow-up volume to "Managing Teaching and Learning in Further Education and Higher Education", this text provides a guide to managing quality and standards from the lecturer's point of view. It covers key issues such as teaching, learning, student support, assessment, evaluation, course design, bidding for and managing resources, marketing and research.; Based on the model of lecturer as ref…
- Edition
- -
- ISBN/ISSN
- 9780203975534
- Collation
- viii, 224p. : ill.
- Series Title
- -
- Call Number
- 378.1250941 ASH l
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