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Co-production and co-creation : engaging citizens in public services
Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing m…
- Edition
- -
- ISBN/ISSN
- 9781315204956
- Collation
- xiv + 308 p
- Series Title
- -
- Call Number
- 352.65 COP c
Marketing management and communications in the public sector
This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and communications, two fields that have continued to grow in importance for modern public administrations. With extended coverage of topics such as social marketing and institutional communication, the authors skilfully build on the …
- Edition
- -
- ISBN/ISSN
- 9781315622309
- Collation
- X, 264 p.
- Series Title
- Routledge Masters in Public Management
- Call Number
- 352.748 PAS m
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